Privacy policy

Creative R, a “single organization,” is committed to protecting the data privacy of all participating members (you) in the application of commerce and electronic stores and the provision of services via the mobile phone called “Lamma application” and all members and visitors to the site of the application “Lamma”, and we will explain in this document how it will be used Your data and sensitive personal information, so please read the following privacy policy document, and accordingly, your use of the Lama application and the request for products and services from it makes you acknowledgment and consent to the collection, use, transfer, processing and control of your personal information as described in this document.

The first item: Definitions:
Data Controller:

It means Lamma App, which is the entity responsible for determining the time, reason and method of processing personal data and setting policies in line with Law No. (30) of 2018 protecting personal data in force in the Kingdom of Bahrain.

Personal Data:

Any information in any form that belongs to an identified individual, or who is directly or indirectly able to be known, in particular through his personal identity number or one or more of his formal, physiological, mental, cultural, economic or social identity characteristics.

Sensitive Personal Data:

Any personal information that directly or indirectly discloses an individual’s racial or ethnic origin, political or philosophical opinions, religious beliefs, trade union affiliation, criminal record, or other data relating to his or her health or sexual status.


Any operation or set of operations performed on personal data by an automated or non-automated means, including collecting, recording, organizing, categorizing, storing, modifying, modifying, restoring, using or disclosing it, through its transmission. publish, transmit, make available to third parties, merge, obscure, erase or destroy.
Data subject: the individual or person who is the subject of the data.

The second item: What is the privacy policy in Lamma application:

The privacy policy of Lamma application remains under review and we reserve the right to change this policy from time to time, and if our privacy policy is changed, these changes will be published on our website or application “Lamma” and if necessary, we will inform you of this by text messages or via E-mail or when logging in to the site or application.
The latest version of the privacy policy of Lamma application is on / / AD.
It is important that your personal data that you enter when subscribing to our application is accurate and up to date so that we can provide you with our services with high quality and professionalism.
The application may from time to time contain links between the application and a third party, for example, but not limited to: websites of our partner networks, advertisers and affiliates.
Note that we do not bear any responsibility regarding the other policies of other “third party” websites, their policies differ from ours, so please read any other website’s policy before requesting a service from it.

Third item: Personal data collected:

1- Identity data: includes names, username, date of birth, address, gender.
2- Contact data: e-mail address, contact address, home address and delivery address if they are different from your address when ordering.
3- Financial data: bank account and payment card details.
4- Transaction details: it includes information about payments, previous services, previous orders, and details of dates of reservations and future purchases.
5- Technical data: Internet protocol address, login data, browser type and version, operating system, platform and other technologies used by members participating in Lamma application to access our application or website.
6- Usage data: information about how you use the website, services or application.

When you visit our application, we may process statistical data, which may be derived from your personal data, but it does not directly or indirectly reveal your identity, such as address and date of birth.
We may need to process your sensitive personal data, for example, we may need to collect data about your health if you inform us about your sensitivity to certain foods, or if your skin is affected when you receive a specific service from a beauty salon.
Therefore, we would like to emphasize our commitment to protecting your sensitive personal data, and we will ask for your explicit consent in the event that this type of information is collected and processed, so our use of this type of data will be specific and based on your consent.

In the event of your refusal to give us the personal data that we need and which has already been specified in this document, we may not be able to fulfill your requests and the services you request, and we will inform you of this with the reasons for our refusal of your requests.
We use cookies to distinguish you from other members in order to provide our services with the highest possible quality.

Fourth item: How to use your personal data:

In the event that you provide us with your personal data specified in accordance with the third clause of this document, you will be able to access the application and the parts indicated in it, the services and products displayed on the electronic stores participating in the Lamma application.
And since we need your personal data so that we can conclude contracts with you to implement your requests, the services you request through our application, and where we can manage our business in order to provide you with the best marketing services.
The processing of your personal data is as described below:
• Registering as a member
• Processing your requests and reservations through our application
• Communicate with you regarding these requests or services or connect you with the service provider within our application in the event of any problem with your requests through our application.